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Training Courses

IF YOU’RE SEEKING A REWARDING CAREER WORKING WITHIN THE SECURITY INDUSTRY AS SECURITY GUARD, IT’S ESSENTIAL YOU UNDERGO A STRUCTURED TRAINING PROGRAMME THAT RESULTS IN A RECOGNISED QUALIFICATION FROM THE SECURITY INDUSTRY AUTHORITY (SIA).

As a licensed SIA Security Guard you will be able to work in a wide range of business sectors including banks, shopping centres, residential and other areas.

ACCREDITED TRAINING FROM THE PROFESSIONALS

Step Up Security is one of the North West’s leading SIA Training providers. We have helped hundreds of people a year obtain their SIA Training, and because Step Up Security is a ‘real security company’ – not merely a classroom, we have the practical ‘hands-on’ experience and knowhow needed to gain your SIA accredited skills and qualifications.

As an approved security training provider for SIA license training courses, Step Up Security and its trainers pride ourselves on delivering the highest level of educational standards and support, from your initial enquiry through to your SIA Licence application.

Step Up Security provide the latest SIA Security Guard Course and knowledge to succeed.

SIA SECURITY GUARD TRAINING COURSE OVERVIEW

Module 1: Introduction to the Security Industry, roles and responsibilities

Training aim – introduce new Security Officer to the industry and to identify their role with it. By the end of this session you will be able to:

  • Define the key purpose of the security industry
  • Identify the key players in the security industry
  • Define ‘Professional Development’
  • State the main objectives of a Security 0fficer
  • List the qualities of a Security Officer
  • Explain the importance of assignment instructions
  • Explain the importance of control rooms
  • List the equipment required by a Security Officer
  • Define the term “confidentiality”

Module 2: Customer Care and Social Skills

Training aim - discuss customer care and social skills. By the end of the session, candidates will be able to:

  • Identify who customers are.
  • Explain the meaning of customer care.
  • List the six “golden” rules of customer care.
  • Describe how to maintain good customer care.
  • State what is meant by professional image.
  • Defines types of behaviour.

Module 3: Equality and Diversity

Training aim – discuss issues of diversity, equal opportunities and discrimination. By the end of this session you will be able to:

  • State what is meant by equal opportunities, prejudice and stereotyping
  • State the relevance for Security Officers of the Race Relations Act, the Sex.
  • Discrimination Act and the Disability Discrimination Act.
  • Describe what is meant by ‘ADP’.

Module 4: Patrolling

Training aim - discuss the importance of, and reasons for, patrolling. By the end of this session you will be able to:

  • Explain the different types of patrols, their importance and the checks that should be made.
  • Identify actions to be taken before starting a patrol.
  • State equipment needed when patrolling.
  • Describe the importance of vigilance and of using local and site knowledge when patrolling.

Module 5: Access Control

Training Aim – discuss the control of access to a site. By the end of this session you will be able to:Deline the purpose of access control

  • List different methods of providing access control.
  • List typical related duties to be performed in a reception area, and at a gate-house.
  • Explain what is meant by visitors from statutory agencies.

Module 6: Searching

Training Aim – discuss and expain search procedures. By the end of this session you will be able to:

  • List the conditions that have to be in place before searching can be carried out.
  • Explain a Security Officer’s rights of search.
  • Define the 4P’s of searching
  • Explain the different types of search.
  • Describe the procedure for carrying out personal and vehicle searches.
  • State the actions to be taken in the event of a refusal to be searched.
  • Describe the typical search documentation.
  • State the actions to be taken when property is found.

Module 7: Security and Emergency Systems

Training Aim – discuss the different types of security and emergency systems. By the end of this session you will be able to:

  • State the purpose of the different types of security systems.
  • Describe the principles of an electronic system.
  • Describe the main features of security and emergency systems.
  • Describe Operator controls and indicators.
  • List the action to taken in response to alarm activations.
  • Explain the meaning of the term ‘false alarm’.
  • Explain how security systems can help Security Officers in the job.

Module 8: Fire Awareness

Training Aim - discuss the importance of fire safety in the security Officers role. By the end of this session you will be able to:

  • Explain the nature of fire.
  • List the three elements that must be present for fire to exist.
  • Identify the classifications of fire.
  • Describe the different types of fire extinguisers.
  • State other types of fire fighting equipment.
  • Explain the actions to be taken upon discovering a fire.

Call Step Up Security today to discuss your training needs and details of our next available SIA Licensed Security Guard Courses. Telephone 0845 006 5050 or click here.

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